Hiring a Contractor

Most homeowners, at some point, will need to enlist the services of a professional for repairs or renovations. Even if you possess some proficiency in home repairs, there may be instances where hiring a contractor or renovator becomes necessary due to the project’s size or complexity. This guide aims to assist you in selecting a suitable contractor and establishing an effective and equitable working relationship to achieve your desired outcomes.

Choosing the Right Contractor: Upon deciding to renovate and having a clear idea of your project, selecting a contractor or renovator becomes a critical decision that shouldn’t be rushed. The chosen professional should possess technical, business, and interpersonal skills, along with the necessary tools and experience for the job. Opt for a contractor with a track record in projects similar to yours, as they will be familiar with the required materials, techniques, and potential challenges.

For larger renovation projects, consider hiring a renovator capable of overseeing the entire job, including design and construction. Alternatively, you can hire an architect or designer to create plans, inviting contractors or renovators to submit quotations based on these plans. Ensure these professionals can handle permits, contractor hiring, and project supervision.

Finding and Choosing a Contractor: Begin by identifying multiple potential contractors through referrals from family, friends, or local associations. Engage in discussions with them, asking pertinent questions about their experience, expertise, and approach to your project. Inquire about their business duration, specialization, crew arrangements, problem-solving methods, health and energy efficiency considerations, cleanup procedures, work schedule, warranties, and insurance coverage.

Reputable contractors won’t be offended by detailed questions; rather, they should be willing to address your concerns. Assess their ability to communicate effectively and align with your expectations. Seek references from at least three past clients and, if possible, visit completed projects to gauge satisfaction levels. Check with local Better Business Bureau records for any complaints against the contractors.

Getting Estimates or Proposals: Depending on your preference, obtain estimates from multiple contractors or focus on one you strongly favor after initial discussions. Three estimates are generally sufficient for informed decision-making. For substantial projects, ensure you provide detailed drawings and specifications, either through an architect or a renovator offering design services. Scrutinize estimates for completeness, comparing details and checking for a construction schedule.

Signing a Contract: Never be swayed by a contractor without a fixed address or one who avoids a written contract, offering discounts for cash payments. Engaging in such underground transactions poses significant risks, including potential legal issues, lack of protection for cash advances, absence of valid warranties, and compromised safety standards. Always insist on a detailed written contract, even for small projects, outlining all aspects of the job.

Completion Certificate and Holdbacks: Once the project concludes, thoroughly inspect the work before signing a completion certificate. If minor details require attention, note them and, if necessary, retain a portion of the payment until these are addressed. Understand and manage different types of holdbacks, including Builders Lien, Deficiency, and Seasonal or Delivery Holdbacks.

Working with Your Contractor: Establish open communication and cooperation with your contractor during the project. Respect mutual needs, provide necessary information, and maintain a list of questions for efficient discussions. In case of disputes, prioritize calm discussions and seek amicable solutions. Utilize dispute resolution mechanisms outlined in the contract and, if necessary, consider termination clauses.

Consumer Protection Laws and Insurance: Familiarize yourself with consumer protection laws administered by provincial and territorial authorities, which can assist in resolving conflicts. Verify that the contractor has workers’ compensation and third-party liability insurance, and inform your insurer about renovation work in advance. Avoid assuming liability for contractors and tradespeople.

Checklist – Hiring a Contractor: Create a detailed description of the work, check with municipal building departments, and seek recommendations from friends, family, and local associations. Verify contractor credentials, obtain references, and review their track record. When getting estimates, ensure you have detailed plans, specifications, and descriptions. Prioritize a comprehensive contract, including essential details like addresses, work descriptions, start and completion dates, payment schedules, and responsibilities for permits and inspections.

By following these guidelines, you can make informed decisions when hiring a contractor and ensure a successful and satisfactory home renovation or repair project.